Shipping Policy

Last Updated: September 7, 2026

Thank you for shopping with pastelead.shop.

1. Order Processing

Orders are processed after successful confirmation of the order and payment, where applicable.

Processing time may vary depending on product availability, order volume, holidays, and other operational circumstances.

2. Delivery

Orders are shipped to the delivery address provided by the customer at checkout.

Estimated delivery times may vary depending on the destination, courier service, product availability, and other circumstances.

The delivery estimate shown during checkout should be considered an estimate and not a guaranteed delivery date.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping charges may vary based on the delivery location, order size, weight, or other applicable factors.

4. Incorrect Address

Customers are responsible for providing an accurate and complete shipping address and contact information.

We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

5. Delayed or Lost Shipments

Although we work with shipping and delivery partners to deliver orders on time, delays may occur because of circumstances outside our control.

If you experience a delivery issue, please contact us with your order details so that we can assist you.

6. Delivery Issues

If your package arrives damaged, opened, or with an incorrect product, please contact us as soon as possible after delivery and provide your order details and relevant photographs/videos where requested.

7. Contact Us

Business Name: pastelead.shop
Managed By: Bagthaliya Ashokbhai Mansukhbhai
Phone: 9537364218
Email: pastelead1x@gmail.com
Address: Hari Vihar Street No. 2, Block No. 40 B, Liliya Road, Shyam Nagar, Amreli, Gujarat – 365601
GSTIN: 24DWOPB0638C1ZY